Orders are processed Monday through Saturday, excluding holidays. Orders received on weekdays after 3PM EST, will begin processing the next business day. After your payment is authorized and verified, it can take anywhere from 2-21 business days to process and fulfill your order based on the items you have ordered.
Please be sure to review and double check your order and size(s) before placing your order, as we only accept returns or exchanges if a mistake is made on our behalf. If this were to happen, all fees associated with the exchange will be at our expense. If a mistake is made with your order, please notify us within 10 business days after receipt. Refunds will only be given once we have reached an amicable decision, or if an order cancellation is made within 2 hours of purchase (no guarantees).
All returns must be received within 30 business days of purchase. Returns will only be accepted in exchange for a store credit totaling the exact purchase amount for exchanges of equal or greater value. All sales are final on sale items, and returns/exchanges cannot be made on them. Please note, that you (buyer) will be responsible for the shipping of returns at your expense. In order to honor your return/exchange, the item must be unworn and unused. Returns are subjected to inspection and may be turned down and returned to the sender.
If the postal service returns a package to us because an invalid address was provided or the package was not claimed, we will contact you and schedule a re-delivery at your expense. Re-delivery shipping fees will equal the exact dollar amount needed to ship the package. Once repayment shipping fees have been received, your package will be re-shipped the next business day. Original shipping fees are non-refundable, as the postal office will not reimburse us for re-shipping your package.